Whether you’re installing your software, recovering a lost license, or troubleshooting a technical issue, our support team is here to help. Browse our support resources or contact us directly for personalized assistance.

Welcome to Kvisoft Support

Get Help by Product

Choose your product to access documentation, video tutorials, and common troubleshooting topics.

FlipBook Maker Pro → Installation, publishing, multimedia embedding

Data Recovery Tool → Scanning, device compatibility, recovery limits

Slideshow Maker → Importing files, export issues, music sync

Video Converter → Format settings, batch conversion, error messages

Photo Recovery → RAW format support, preview errors, file saving issues

Frequently Asked Questions

Where is my license key?
Your license key is sent automatically to your email after purchase. Check your spam folder if you didn’t receive it.

How do I activate my product?
Open the software, click on “Activate,” and enter your license key. Make sure you’re connected to the internet.

Can I reinstall my software on a new computer?
Yes, licenses can be transferred once. Contact support to request a reset.

Do you offer refunds?
Yes. All purchases are covered by a 30-day money-back guarantee.

Submit a Support Ticket

If you need personal assistance, submit a support request and our team will respond within 24 hours.

Fill out the form with your issue and software version

Attach screenshots or logs if available

Provide your order number for faster resolution

[Submit a Request] (button)

License Recovery

Lost your license key? Use our self-service tool to retrieve your license.

[Recover License] (button)

5. Additional Support Options
Product Manuals – Download full user guides (PDF)

Video Tutorials – Step-by-step help on YouTube

Live Chat – Available Mon–Fri, 9AM–6PM (GMT+9)

Email – [email protected]

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We’re committed to helping you succeed with our software. Whether you’re a beginner or power user, our support resources are designed to make your experience smooth and frustration-free. If you can’t find what you’re looking for, don’t hesitate to reach out.